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Your rights under the California Consumer Privacy Act

The California Consumer Privacy Act (CCPA) provides you with rights regarding how your data or personal information is treated. Under the legislation, California residents can choose to opt out of the “sale” of their personal information to third parties. Based on the CCPA definition, “sale” refers to data collection for the purpose of creating advertising and other communications. Learn more about CCPA and your privacy rights.

How to opt out

By clicking on the link below, we will no longer collect or sell your personal information. This applies to both third-parties and the data we collect to help personalize your experience on our website or through other communications. For more information, view our privacy policy.

General Questions

Is there any type of warranty?
Nero Glass sunglasses come with a 60-day accidental damage protection. Please contact customerservice@neroglass.com if you'd like to use this option.
Can I get prescription lenses in these sunglasses?
Nero Glass styles do not offer prescriptions at this time, however some of our customers have reported being able to have Lens-crafters fit lenses to the some of our styles.
Can you do custom orders?
We can custom order a variety of colors and frames, all with a 60 day quality guarantee, and at no additional cost! Just email customerservice@neroglass.com to get started!
What accessories come with these sunglasses?
All customer-purchased Nero Glass styles come with a free Armoire box and Luxury Origami Leatherette case embossed with our logos when purchased in store. BOGO combos come with 1 set of accessories.
I see cheaper priced sunglasses like these, why?
Other similar sunglasses, we've found, are of poor quality in comparison. Plastic "look-a-like metal" materials, poorly coated metals, weak spot welding, stripped hinges, knock-off UV400 lenses, and claimed or weak polarization are very common faults our QC has found with with cheaper brands.

Shipping

Is international shipping available?
Use code INTLSHIP and we'll include a second pair of glasses for 50% off so you get even more value for your shipping! Discount only applies to orders shipped outside the continental United States.
How much is shipping?
All domestic orders from Nero Glass are shipped FREE. Expedited and international shipping is calculated at checkout!

Returns

How do I return an item?
Please contact customerservice@neroglass.com with your order information to request a return.
Do I have to pay anything to return my items?
Returns at Nero Glass are free. To qualify, items must be in their original un-used and undamaged condition. If you've accidentally damaged your sunglasses, consider our 60-day replacement policy.

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